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Johannes Kelch Nicolai Semmler GbR Folkfriends

Managing Directors Johannes Schulz & Nicolai Semmler

Lavendelweg 3
22047 Hamburg
Hamburg, Germany


Telephone number: 040 - 69 79 75 48
E-mail address: info@folkfriends.com

VAT ID No: DE366070545

Information on online dispute resolution

In the first quarter of 2016, the EU Commission will provide an internet platform for the online settlement of disputes (so-called "ODR platform"). The ODR platform is intended to serve as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. The ODR platform will be accessible via the following link:

http://ec.europa.eu/consumers/odr